Frequently Asked Questions
Quick answers to common questions about our software and orders.
Is VSF AV Tech compatible with my device?
VSF AV Tech is compatible with a wide range of operating systems, including Windows, macOS, and popular Linux distributions.
How do I manage my subscription?
Subscription management is straightforward through our user-friendly dashboard, allowing you to renew, upgrade, or cancel with ease.
What is your refund policy?
We offer a 30-day money-back guarantee, so you can try our software risk-free and receive a full refund if it doesn’t meet your expectations.
What features does VSF AV Tech provide?
Our software includes manual and quick scans, scheduling options, automatic updates, and quarantine management for enhanced security.
How do I set up VSF AV Tech?
Setting up VSF AV Tech is simple; just download the software, follow the installation prompts, and configure settings to suit your needs.
How do I get my product after purchasing?
After checkout, your license key and download link are sent instantly to the email address you provided. Check your spam folder if you don't see it within a few minutes. If you still can't find it, contact us at support@vsfavtechconsultants.com and we'll resend it right away.
What will appear on my credit card or bank statement?
Your charge will appear as VSF AV Tech Consultants or a similar descriptor. If you don't recognize a charge, please contact us at (877) 872-9983 before disputing it with your bank — we can look it up and resolve it quickly.
How do I install the software after I buy?
Your email includes a link to download the installer and your activation key. Simply download the file, run the installer, enter your license key when prompted, and you're protected. Installation typically takes under 5 minutes.
Which devices and operating systems are supported?
Supported platforms vary by product — check the product page for details. Most of our products support Windows 10/11, macOS, Android, and iOS. Each license covers the number of devices listed on the product you purchased.
How do I request a refund?
We offer a 30-day money-back guarantee. Call us at (877) 872-9983 or email support@vsfavtechconsultants.com and we'll process your refund promptly. For full details, see our Refund Policy.
I have a billing problem — what should I do?
Please contact us first at (877) 872-9983 or support@vsfavtechconsultants.com. Most issues are resolved within 1–3 business days — much faster than a bank dispute. Visit our Before You Dispute page for more details.
Is this a subscription? Will I be charged again automatically?
No. This is a one-time purchase. You will NOT be automatically charged or enrolled in any subscription. Your license is valid for the period shown on the product page (typically 1 year) and will never auto-renew without your explicit action.
Still have questions?
Our friendly support team is here to help. We typically respond within a few hours.