Customer Care
Refund Policy
We want you to love your purchase. If something isn't right, here's how we make it easy.
This is a digital product — no physical return is required. To request a refund, simply contact us using the details below.
01
30-Day Money-Back Guarantee
You have 30 days from your purchase date to request a full refund — for any reason.
We stand behind our software and want every customer to feel confident in their purchase.
02
How to Request a Refund
- 1.Call us at (877) 872-9983 or email support@vsfavtechconsultants.com
- 2.Provide your name and order email address so we can locate your purchase.
- 3.We'll process your refund within 3–7 business days back to your original payment method.
03
Refund Details
Refund Window
30 days from purchase date
Processing Time
3–7 business days
Refund Amount
Full purchase price
Refund Method
Original payment method only
Contact Customer Service
Phone
Hours
Mon – Fri, 8 AM – 5 PM Pacific Time
Response Time
24–48 hrs by email · Same-day by phone
30-day refund window from purchase date · Digital product — no physical return required